Patience
Patience is needed for the business because this kind of business is very challenging for the staffs of Lola Teki. Since the main objective of their business is by teaching elders how to use technology, they must have this core value in order not only to maintain the business but to rapport relationship with their
target market.
Customer Service
Customer Service is a must because the staffs of Lola Teki must provide good quality of service by paying attention to the needs of the customer. They are entitled to give considerations also by giving their clients a break time during their session.
Compassionate
To rapport relationship with the clients, compassionate is also considered to be as one of the core values of Lola Teki. This shows that Lola Teki never stops helping the senior citizens to learn innovative technology softwares happening in today’s generation. Hence, this will also engage them that they can also do things like the generation today.
